Delivery Costs
Express delivery means the majority of orders will be shipped for next working day delivery with APC, DHL or Royal Mail.
Shipping for Paints:
Free Delivery*
Shipping For OHPOPSI Wallpapers:
| Channel Islands 2-3 Working Days | — |
£18.00 GBP
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|---|---|---|---|
| Isle of Wight 2-3 Working Days | — |
£18.00 GBP
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| Northern Ireland 2-3 Working days | — |
£16.00 GBP
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| Scottish Highlands 2-3 Days | — |
£17.00 GBP
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| Scottish Isles 2-5 Working days | — |
£17.00 GBP
|
|
| Standard UK 2 Working Days | — |
£8.95 GBP
|
Shipping for Olenka Designer Wallpapers:
Free Delivery*
Shipping for Tools:
- £0 - £40.00 is £3.95*
- £40.01 + is FREE*
Shipping Rates for Anaglypta Wallpapers/Adhesives/Lining Papers/Murals:
- £0 - £50 is £7.50*
- £50.01 - £100 is £3.95*
- £100.01 + is FREE*
Shipping for Sample Panels:
Free delivery with Royal Mail
*Standard UK areas exclude Highlands of Scotland, Offshore Islands of Scotland, Northern Ireland, and Eire. We can still deliver to non-standard areas but it may take a little longer and be more expensive.
If you have any queries please contact the sales office on 01258 841310.
Specified Delivery Costs
If you require specified delivery times the prices are as follows:
- before 1200hrs - £13.95
- before 1000hrs - £19.95
Saturday Delivery - UK Mainland Only
Saturday delivery will incur an extra cost. Please place any order you require to be delivered on Saturday before 12:00 on Friday.
- Delivery costs on orders below £100 - £24.50
- Delivery costs on orders over £100 - £15.50
Force Majeure
Victory Colours shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Returns Policy
If you wish to return a product purchased from Victory Colours you will have 28 days to do so from receipt of delivery. Before returning any goods please contact us and follow the procedure set out below.
- Read our Returns Policy.
- Contact Victory Colours by email info@victorycolours.co.uk or call on 01258 841310.
- We will then email back to validate your return.
- You will have 14 days to notify us of your intention to return any products from the date of delivery. You will then have a further 14 days to return any product back to Victory Colours at your own expense.
- Any returned item/s must be unopened 'as new' in their original packaging when returned back to us. The goods should also be returned with their original box, packing and accessories. Damaged item/s will not be accepted or refunded (we recommend using an insured carrier for returns).
- Once the item is received at Victory Colours and checked a refund will be issued for the product to your original payment method. This will exclude the original postage costs.
- If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 24 hours of receipt of the goods.
- Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.
- This returns policy does not affect your legal rights.